Series Sessions
- Session One: Tuesday, February 10, 2009
Emotional Intelligence: Building Relationship Agility - Session Two: Wednesday, March 11, 2009
Forging Relationships Across Generational Differences - Session Three: Friday, May 15, 2009
Reshaping Relationships in the Face of White Privilege - Executive Session: Thursday, June 4, 2009
The Disney Approach to Diversity and Inclusion - Session Four: Wednesday, June 24, 2009
Invisible Disabilities: Relating Across Generations - Session Five: Wednesday, September 23, 2009
Cross-Cultural Mentoring: Expanding Relationships - Session Six: Tuesday, November 17, 2009
Creating Authentic Relationships: A New Era for Women of Color and White Women
Session Six: Tuesday, November 17, 2009
Creating Authentic Relationships: A New Era for Women of Color and White Women
Dr. Ella Bell
Some believe that we have already achieved intra-gender equality in our organizations. We have not. All women do not enjoy equal opportunity and status in today's workplace. Women of color report that men treat them differently. Women of all races describe differential treatment from their female peers as well as their male peers.
We will examine the dysfunctional relationships women of color and white women have experienced at work, and the impact of these relationships on them and their organizations. We will use tools such as Emotional Intelligence as vehicles for creating authentic relationships. We will also consider national and international models of gender inclusion that have created successful relationship paths.
Session One: Tuesday, February 10, 2009
Emotional Intelligence: Building Relationship Agility
Lee Gardenswartz
Jorge Cherbosque
What's more important: technical expertise or relationship skills? What skills are required for success in my job? Emotional Intelligence is anchored on a set of skills that provides a foundation for interpersonal agility - critical in today's fast-paced organizations. Technical expertise or relationship building savvy is no longer an either/or choice. Now it is an and/both expectation.
In this session we will provide participants with the tools to tune up their EIQ (emotional intelligence quotient) and interact more effectively with diverse colleagues and customer groups. Participants will leave the session better equipped to balance technical expertise and relationship building agility.
Session Two: Wednesday, March 11, 2009
Forging Relationships Across Generational Differences
Ken Beller
Is Emotional Intelligence a value shared across all generations? What are the values that drive diverse age groups? How do conflicting values lead to organizational dysfunction, poor service and products that don't meet customer needs? How do you build bridges across generational value differences to create relationships that work?
We will address these issues as we work with tools to move toward fully-functioning, multi-generational teams. Building on Emotional Intelligence skills, we will learn techniques to forge new relationship paths across age groups.
Session Three: Friday, May 15, 2009
Reshaping Relationships in the Face of White Privilege
Eddie Moore Jr PhD
How can Emotional Intelligence inform our understanding of white privilege? How has white privilege hindered relationship-building across and among demographic groups in the US workforce? What are the expectations of the future workforce? What can we do now to meet those expectations?
We will take a historical look at the systems that have provided privilege for some and not for others. We will look at the creation of new and newly emerging systems that are guiding organizations to move us to greater equity. Participants will learn how to address the historical impact of white privilege while navigating or creating new, more inclusive work relationships.
Session Four: Wednesday, June 24, 2009
Invisible Disabilities: Relating Across Generations
John Dineen
Don Brandon
Hidden disabilities lie beneath the surface in every generational group. Arthritis, for example, is the leading disability and affects all generational groups. Yet each generation faces a host of specific hidden disabilities. What are these hidden disabilities and how do work relationships change when employees reveal them? What are we doing to attract and retain employees with these disabilities? How do we develop products and services for customers with hidden disabilities?
We will review the landscape of hidden disabilities and the multiple paths to address them. We will explore how effective workplace relationships leverage the talents of people with hidden disabilities. Finally we will investigate tools being deployed to engage those with hidden disabilities whose recruitment, performance or promotional opportunities may have been stifled.
Session Five: Wednesday, September 23, 2009
Cross-Cultural Mentoring: Expanding Relationships
Dr. Rita Boags
Ruth Simeon
How do we mentor others if we struggle to understand them or their culture? What do we get out of mentoring someone - or by being mentored? Is mentoring really something we should be taking on right now given our limited time and resources that are stretched to the breaking point?
We will reframe the value of cross-culture mentoring within our organizations from liability to asset. We will investigate how cross-cultural mentoring can expand relationships, open new opportunities, create inclusion and foster greater employee and customer engagement. We will examine a variety of cross-cultural tools that can smooth the often-rough road of mentoring for both mentor and mentee.