Leaders' Toolkit
Definiton of Diversity
Where to Begin
Business Case for Diversity
Answers to Tough Questions
Training
Recruiting
Retention
Diversity Commitment Actions
Measurement
Resources and Tools

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Quantitative Measurements for managers within the US Quantitative Measurements for managers outside the US
Qualitative measurements Outcome measures Activity-based measures

Activity-based measures

Recruiting Retention
Training Diversity commitment

Recruiting activities

The robustness of your recruiting focus can be assessed by answering the following questions:

  • Has everyone involved in interviewing candidates received diversity training?
  • Have all job descriptions been reviewed for superfluous credentials, experiences and criteria?
  • Are diverse interviewing panels assembled for all job openings?
  • Have policies and benefits been reviewed and improved to attract a wider range of employees?
  • How many diverse interns and co-op students does your organization have?
  • How many relationships have been formed with schools that have diversity in their student body?
  • How many partnerships have been formed with organizations that cater to the needs of minority and other diverse candidates?
  • How many partnerships have been formed with community organizations?
  • Have all position openings been posted in publications and websites that cater to demographically diverse employees?

Retention activities

The robustness of your retention focus can be assessed by answering the following questions:

  • How many employees have an individual development plan?
  • How many employees have attended training classes/courses to enhance their development?
  • How many employees have taken advantage of some type of development opportunity?
  • What is the diversity of employees being offered high-risk, high reward assignments?
  • How many employees are participating in a formal mentoring relationship or program?
  • How many employees are involved in community organizations or events?
  • How many employees are taking advantage of flexible work hours?
  • How many employees are taking advantage of telecommuting?

Training activities

You can track the number of employees who have participated in diversity training as well as the evaluations from the training sessions. You should review the employee evaluations of such training for insight into potential diversity issues in your work environment as well as to assess the effectiveness of diversity training.

Diversity commitment

Answering the following questions can assess the extent of your diversity commitment:

  • How many times have you communicated to your employees on diversity, in writing, and in person?
  • Have you recognized diversity champions within your organization?
  • How many community organizations that serve diverse groups are you involved with?
  • Have you evaluated your employees on their commitment to addressing diversity issues?
  • Have you established on-going mechanisms to provide vital feedback on your diversity effort?

 


This toolkit is provided for informational purposes only. It is not intended to replace legal, compliance, or other professional advice. TWP assumes no liability for the use of this toolkit.
Web-based Leaders' Toolkit, © Copyright, 2002. Technology Workforce Partners. All Rights Reserved. Technology Workforce Partners was a consortium of high technology companies that worked collaboratively on diversity issues in the workplace from 1995-2005.


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