Advise for getting the most from DiversityCentral.com and the CDW Archive! General questions What is the CDW Archive? What is the Diversity Bookstore? Who is The GilDeane Group? Do you do training or consulting? Questions about searching the CDW Archive How do I search for an article in the CDW Archive? How up to date are the articles in the CDW Archive? Why should I subscribe to the CDW Archive? What if I forget my password and/or my ID? Subscriptions How do I subscribe? What is a Group Subcription? What do I get for my subscription? What is the difference between an individual and a group subscription? What is the difference between DiversityCentral.com and the CDW Archive? General questions: What is the CDW Archive? The Cultural Diversity at Work Archive is a database on DiversityCentral.com filled with literally hundreds of online diversity solutions for today's managers. These are "tools" to help administrators and employees of different cultural backgrounds communicate better with each other inside an organization. Loaded with best practices and innovative approaches, you can find articles on any topic concerning diversity in a company or government office. Search for articles using keywords like "diversity measurement," "organizational audits," "organizational change," "management development," "accountability," "awareness," "intercultural communication," "communication skills," "affinity groups" or "employee networks," "leadership on diversity," "competencies," "multicultural marketing," and much, much more. Go to About the Archive. What is the Diversity Bookstore? The Diversity Bookstore is an online collection of diversity resources you can purchase and use for the diversity initiative inside your organization. It can help you start an diversity initiative or it can enrich it. The Diversity Bookstore offers a variety of printed and audio-visual aids including videos, greeting cards, training software, packets of CDW Archive articles on selected diversity training topics ready for use by diversity officers, reviews of literature, and so on. Look for "Diversity Bookstore" on our front page. Who is The GilDeane Group? The GilDeane Group, Inc. is the publisher of DiversityCentral.com and the Cultural Diversity at Work Archive. It is a Hispanic-owned consulting and training firm based in Seattle, Washington, that helps people and their organizations work effectively across cultural borders. Carlos B. Gil is President and Barbara R. Deane is Vice President (learn more about the Principals). The GilDeane Group (GDG) believes that "cultural intelligence" is key to doing business in a global setting. GDG operates in three broad areas by: a) publishing DiverityCentral.com and the CDW Archive, b) organizing and offering public learning events like the Diversity Learning Series aimed at helping Northwest company managers make diversity work for them (learn more about the Northwest Diversity Learning Series at http://www.diversitycentral.com/learning_series/index.html), and c) offering training workshops and/or consulting services for companies or government agencies on diversity or on how to work more effectively abroad in a foreign setting. For more information go to www.gildeane.com. Do you do training or consulting? Yes, The GilDeane Group, Inc., the publishers of DiversityCentral.com and the Cultural Diversity at Work Archive, also offers training and consulting services. GDG offers training workshops and/or consulting services for companies or government agencies on how diversity can work for them or on how to work more effectively abroad in a foreign setting. See more details at www.gildeane.com. Back to top Questions about searching the CDW Archive: How do I search for an article in the CDW Archive? If you are a subscriber (if you're not, see paragraph below), log in as usual using the ID and password provided you (if you do not remember your password, see "What if I forgot my password and/or my ID?" below). Then at the top of the navigation bar on the right hand side click on "Subscriber Search." Read the paragraph below that begins with the words "This will take you?." If you are a non-subscriber, go to the right-hand navigation bar of our home page, DiversityCentral.com, and click on the "Non-Subscriber Search" using the search word fields. Remember that using the search criterion "Match any word" will get you the longest list of results but some of them may not be as helpful as you want. "Match all words" will produce a more selected list of results and "Match exact phrase" will produce the shortest list. To get the full article, if you're not a subscriber, you will have to "select" to purchase it, add it to your shopping cart, and go to final checkout. Remember, you can search by topic or keyword (i.e., interviewing, team work, etc.), author's name if you know it, or by article title if you know it. This will take you to the Search page inside the Diversity Store. A search with keywords produces a list of articles or other resources including the title, author, first paragraph, and number of words in the piece. Remember that using the search criterion "Match any word" will get you the longest list of results but some of them may not be as helpful as you want. "Match all words" will produce a more selected list of results and "Match exact phrase" will produce the shortest list. Remember, you can search by topic or keyword (i.e., interviewing, team work, etc.), author's name if you know it, or by article title if you know it. If you are a subscriber, you have already used your password and you can download and print any article for personal use. How up to date are the articles in the CDW Archive? New and fresh material is added to the CDW Archive each month. However, most of the articles and other written items were written earlier. Much of this material comes from the Cultural Diversity at Work journal/newsletter published by The GilDeane Group in hard copy between 1988 and 2000 and on the internet until 2004. After 2004, new material appears on DiversityCentral.com then it goes into the CDW Archive. Even so, this valuable collection of diversity publications remains valid to this day because the authors study and describe how cultural practices and values may be modified to bring about an environment of inclusion within an organization. This effort has not changed yet. The cultural practices and values of exclusion, including racism, ethnocentrism, homophobia, and other forms of discrimination are still with us. They do not change overnight because cultural change is glacial in any society, unfortunately. This is why our content remains valid. There is much work remaining for progressive-mind change agents. We stress, nonetheless, that new articles about diversity, along with Quick Polls, Diversity Quizzes, and so on, continue to be published to this day. They appear first on DiversityCentral.com then they are archived. So you can be sure that the CDW Archive content is relevant today. Why should I subscribe to the CDW Archive? If you manage people you will inevitably be confronted with the different ways that people approach their jobs. Cultural backgrounds, no matter how broadly or specifically you define them, always effect the way a person approaches and does his/her job. The American workforce is increasingly becoming more culturally diverse than ever. These are the general reasons why you should subscribe to CDW Archive. It offers you ideas and techniques that can help you do your managing job better. Another reason is that you won't find anything comparable on the Internet-DiversityCentral.com and the CDW Archive offer you the most information. What if I forget my password and/or my ID? If you forget your password and/or ID, please call Sue at 206 362 0336 or e-mail her at orders@diversitycentral.com. She will respond as quickly as possible. Back to top Subscriptions: How do I subscribe? You can subscribe to the CDW Archive in one of three ways. On the homepage of DiversityCentral.com, look on the left hand side where it says "License or Subscribe Today" and click on the word "Subscribe" (you can also click on the word "Subscribe" on the upper right hand navigation bar). This will take you to the "Subscription Options" page where you will see a table offering you the three options: a) individual subscription, b) group subscription, and c) license. See the explanations on the table for each option and click on one of them and follow the directions from there. What is a Group Subcription? You can subscribe to the CDW Archive with a Group Subscription. This means that you and fourteen other people in your organization (total of 15) can access all of the resources in the CDW Archive and use them only for the needs of the members of that group of 15 users. On the homepage of DiversityCentral.com, click on the word "Subscribe" (you can also click on the word "Subscribe" on the upper right hand navigation bar). This will take you to the "Subscription Options" page where you will see a table offering you the three options. Click on the middle option, Group Subscription, and this will take you to the Group Subscription page where you can subscribe. What do I get for my subscription? CDW Archive is especially helpful to you if you're in charge of employee development initiatives like diversity training, team development, and so on. If you subscribe to the Cultural Diversity at Work Archive you receive access for one calendar year to the literally hundreds of online diversity solutions for today's managers. These are "tools" to help administrators and employees of different cultural backgrounds communicate better with each other within an organization. Loaded with best practices and innovative approaches, you can find articles and other resources and tools on any topic concerning diversity in a company or government office. What is the difference between an individual and a group subscription? An individual subscription is aimed at one individual person or user who works in or is interested in the diversity field. The idea is for this kind of user to access the CDW Archive, download any article, and copy it for personal use only. A Group subscription may be used by up to 15 individuals or users who may download any article and copy it for their own personal use. What is the difference between DiversityCentral.com and the CDW Archive? DiversityCentral.com is the internet vehicle where you find the CDW Archive. In other words, in order to get into the CDW Archive, you need to do so via the homepage of DiversityCentral.com.

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